Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Phoenix AI maritime VAT compliance platform and related services ("Services") provided by Phoenix AI Limited ("Phoenix AI," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

2. Description of Services

Phoenix AI provides:

• Maritime VAT calculation and compliance automation
• High-seas monitoring and evidence generation
• APA (Advance Provisioning Allowance) management
• Fiscal representation workflow management
• Blockchain-anchored document verification
• Related compliance tools and reporting

Our Services are designed to assist with compliance calculations and documentation. Users remain responsible for final tax filings and regulatory submissions to relevant authorities.

3. Account Registration

To use our Services, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized access
• Ensuring account information remains current and accurate

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Acceptable Use

You agree not to:

• Use our Services for any illegal purpose or in violation of any laws
• Submit false, misleading, or inaccurate information
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the integrity of our Services
• Reverse engineer, decompile, or attempt to extract source code
• Share account access with unauthorized users
• Use automated systems to access our Services without permission

5. Fees and Payment

Our Services are offered under various subscription plans as described on our Pricing page. By subscribing, you agree to:

• Pay all fees associated with your selected plan
• Provide accurate billing information
• Authorize recurring charges for subscription renewals

Fees are non-refundable except where required by law or as specified in our refund policy. We may change pricing with 30 days' notice.

6. Intellectual Property

Phoenix AI retains all rights to the Services, including software, algorithms, designs, trademarks, and documentation. Your subscription grants you a limited, non-exclusive license to use the Services for your internal business purposes.

You retain ownership of your data. By using our Services, you grant us a license to process your data as necessary to provide the Services.

7. Data and Privacy

Our collection and use of personal data is governed by our Privacy Policy. By using our Services, you consent to such processing.

You are responsible for ensuring you have the right to provide any data you submit to our Services, including data about vessels, charters, and individuals.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Phoenix AI provides compliance automation tools but does not provide tax, legal, or accounting advice. Users should consult qualified professionals for specific tax situations. We do not guarantee that calculations will be accepted by all tax authorities.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PHOENIX AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Phoenix AI from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Inaccurate data you provide to the Services

11. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the Services will be suspended
• You may export your data for 30 days post-termination
• Outstanding fees remain due
• Provisions that by their nature should survive will remain in effect

12. Governing Law

These Terms are governed by the laws of Monaco. Any disputes shall be resolved in the courts of Monaco, except where mandatory consumer protection laws provide otherwise.

13. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes via email or through our platform. Continued use of the Services after changes take effect constitutes acceptance of the modified Terms.

14. Contact

For questions about these Terms, contact us at:

Email: support@phoenixai.app
Address: Le Panorama, 57 Rue Grimaldi, 98000 Monaco